Dyne Therapeutics is a clinical-stage muscle disease company focused on advancing innovative life-transforming therapeutics for people living with genetically driven diseases. With its proprietary FORCE™ platform, Dyne is developing modern oligonucleotide therapeutics that are designed to overcome limitations in delivery to muscle tissue. Dyne has a broad pipeline for serious muscle diseases, including clinical programs for myotonic dystrophy type 1 (DM1) and Duchenne muscular dystrophy (DMD), and a preclinical program for facioscapulohumeral muscular dystrophy (FSHD). For more information, please visit https://www.dyne-tx.com/, and follow us on Twitter, LinkedIn and Facebook.
The Associate Director, IT End User Support & Systems will be a key member of Dyne’s IT Team to lead day-to-day operations of the help desk, leverage collaboration tools to support internal and external needs, drive employee onboarding and offboarding processes, and support initiatives to improve the maturity of our systems and processes in a cloud-centric environment. You will manage the relationship with our Managed Service Providers (MSPs) to ensure the user community has a highly productive work environment while growing a 24×7 and global support model. You will support our information security posture and other internal projects. As an Associate Director, you’ll be expected to lead and influence your team, leveraging on-the-job and other trainings to instill Dyne’s Core Values throughout the function.
We are looking for someone who has a strong passion for technology and assisting our employees to embrace that technology. If you want fast-paced, leading-edge experience working closely with employees at a dynamic biotech, you belong here. You provide enthusiasm, creativity, and hard work, while we’ll provide mentorship and opportunities to lead. You should have uncompromising attention to detail and the ability to meet tight deadlines.
This role is based in Waltham, MA without the possibility of being a remote role. Applicants must be able to relocate to the area.
Primary Responsibilities Include:
Education and Skills Requirements:
The statements contained herein reflect general details as necessary to describe the principles functions for this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance workload.
This description is not intended to be constructed as an exhaustive list of duties, responsibilities, or requirements for the position. This position may change or assume additional duties at any time. The employee may be requested to perform different or additional duties as assigned. All Employees are expected to adhere to all company policies and act as a role model for company values.
Dyne Therapeutics is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.